Shared intake map
Everyone sees which channel generated a ping, who owns first response, and when to loop brand HQ.
Wholesale desk, Bangkok
“They refused to let us call every distributor ping ‘urgent’—finally a rubric we could defend in trade reviews.”
— Channel sales lead, regional beverage group (internal feedback)
Wholesale account support with receipts, not rhetoric
StreamWiseFlowNet Digital pairs structured audits with rehearsal-ready workflows so brand, field, and distributor teams share the same language during Thai promo cycles.
Median clarity
9 evenings
to untangle ambiguous shelf tickets in our anonymized pilot log.
Scenarios authored
312
rehearsal injects catalogued since 2019 for ASEAN wholesale desks.
Partner desks observed
22
anonymized wholesale rooms across snacks, dairy, and household.
Managers surveyed
9.1 / 10
said the review pack cut weekly formatting drag (internal survey, n=41).
Provinces in pilots
18
covered in stratified sampling routes without hero-store bias.
Signals land where owners already sit
Three anchors for teams juggling distributor pings
We design operational clarity: intake maps, evidence rules, and escalation paths that respect Thai retail calendars without pretending every partner behaves the same.
Evidence that travels
Photo rubrics and severity tags so field captures survive the trip to the wholesale desk intact.
Rehearsal, not heroics
Tabletops for promo crunch so night-shift leads inherit scripts instead of improvising under pressure.
03 — Desk choreography
How a wholesale rhythm audit actually runs
Five beats, each with artifacts your managers can reuse. No four identical circles—just the sequence we facilitate in Bangkok and remote.
01
Intake shadow week
Sit with desk leads, anonymize screenshots.
02
Duplicate ping hunt
Quantify double-handling patterns.
03
SLA draft workshop
Co-write realistic ICT windows.
04
Distributor-safe comms
Tone guide for sensitive nudges.
05
Leadership playback
Deck with decisions, not vibes.
Desk leads ask first
Do you replace our account managers?
No. We build playbooks and rehearse with them. Day-to-day partner relationships stay in-house.
What is intentionally excluded?
We do not negotiate contractual penalties with distributors or run live incident command for you.
Can you sign NDAs?
Yes—mutual NDAs before any partner-sensitive materials change hands.
Featured support lines
Four desks teams book first
assessment pack
Wholesale rhythm audit
Structured walkthrough of how your wholesale desk receives signals from stores and distributors.
56,000 THB
template bundle
Account review pack build
A repeatable review kit your managers can run monthly without rebuilding slides each time.
72,000 THB
workflow blueprint
Issue tracking desk design
Blueprint for a lightweight issue desk that connects field captures to wholesale owners.
64,000 THB
live workshop
Support workflow rehearsal
Tabletop sessions that pressure-test your escalation paths before a major rollout.
48,000 THB
Voices from wholesale floors
Featured
“Issue tracking desk design forced us to retire three redundant statuses. Sounds tiny—felt massive during Songkran promos.”
Waree · Commercial support desk lead · Eastern seaboard
“Sampling plan kept us away from hero stores—heatmaps finally matched what drivers complained about.”
Pat · Field execution
Short take: clinic tone guide is taped above my monitor.
Aom · Trade marketing manager
Briefings for desk leads
Monthly notes on rehearsal injects, sampling tricks, and distributor language—we never sell your address.
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